HOW EMPLOYEES FEEL AT WORK MATTERS
Happy employees ensure happy customers. And happy customers ensure happy shareholders - in that order.
Clients do not come first.
Employees come first.
If you take care of your employees, they will take care of the clients.
A great employee is like a four leaf clover, hard to find & lucky to have.
We want to feel connected and emotionally safe at work.
One of the greatest factors for employee happiness is tied directly to psychological safety: Psychological safety refers to an individual’s perception of the consequences of taking an interpersonal risk or a belief that a team is safe for risk-taking in the face of being seen as ignorant, incompetent, negative, or disruptive. In a team with high psychological safety, teammates feel safe to take risks around their team members. They feel confident that no one on the team will embarrass or punish anyone else for admitting a mistake, asking a question, or offering a new idea.
Are members of the team supported, encouraged, and included? Xpand Culture’s real-time event-based feedback allows employees to share how they feel and, in turn, allows managers and executive leaders to measure and track employee sentiment.